Lourdes Maldonado is Assistant to the General Management and the Finance Department at Quest Diagnostics, Mexico
Quest Diagnostics has been in the market since 1973. We offer over 8,000 medical diagnostic services to patients in 26 branches located throughout Mexico. We have been accepting electronic payments for over 10 years and have experienced the benefits of introducing and promoting such forms of payment at our branches.
Card acceptance has not only improved the quality of the services we can provide our patients, but has allowed them to enjoy special benefits, such as several months without interest, discounts on diagnostic testing services and exclusive promotions. In many instances, patients have been able to carry out important medical tests that wouldn’t have been possible without these flexible payment options.
We have also directly benefited from accepting payment cards as they provide us with greater administrative controls and added security in our daily operations.